L1 Support Engineer
Help us shape the future. Elevate is changing the way legal support services are delivered and we are looking for creative, innovative people who can help. If you are a client-focused professional who wants your ideas to make a difference, Elevate's team of highly regarded legal service experts could be the right fit for you.
Elevate is a next generation global legal service provider that ranked 53rd on the Inc. 5000 in 2016, a prestigious annual ranking of the fastest growing private companies. We help law firms and corporate legal departments with practical ways to improve efficiency, quality and outcomes.
At Elevate we live our core values.
The legal industry is changing and Elevate’s team are already some of the most respected leaders in the sector as we continue to deliver cutting edge products and services in support of our clients. Elevate’s client and leading Investment Bank is currently undergoing significant change across its legal and compliance support functions as they react to the changing regulatory landscape. To support this change, Elevate is setting up a new compliance function which will serve as this client’s Communications Surveillance hub.
As a Customer Support Engineer at Elevate, you will provide professional L1 services to Elevate Software products. You will be expected to deliver very high level of customer service as well as technical expertise in order to ensure that all requests are resolved in a timely and friendly manner.
You might be the right person if you:
Specifically you will:
Skills for Success: