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Director of Consulting

Help us shape the future.  Elevate is changing the way legal support services are delivered and we are looking for creative, innovative people who can help.  If you are a client-focused professional who wants your creative and innovative ideas to make a difference, Elevate's team of legal service experts could be the right fit for you.

As an Elevate Director of Consulting, you will lead strategic client engagements for FTSE100/Fortune 500 law departments and US top 100/ UK top 50 law firms.  You will work autonomously and manage teams with clients on strategic operational improvement exercises working across legal practice areas and operational support functions to identify and deliver process improvement opportunities. As such you will be highly numerate with solid experience in strategic change in a highly demanding professional services sector (experience in a legal department or law firm preferred but not necessary) with exceptional stakeholder management skills. 

You might be the right person if you:

  • You are interested in joining a growing consulting practice with the ability to stand out and make a mark in the legal industry.
  •  Ideally, you have led the delivery of operational improvements in a legal department or law firms with deep experience of process re-engineering, alternative sourcing models and technology enabled change.
  •  You have a robust training in consulting techniques, whether gained at a major consulting firm or at an in-house change team.
  •  You enjoy a culture of rapid change.
  • You will be willing to travel for client assignments.
  • You will enjoy working in a fast-moving company and are capable of forming strong relationships with colleagues all round the world.
  • You have been accountable for selling management consulting services or acting as internal lead for originating major change projects. 

Specifically you will:

  •  Deliver legal process improvement strategies to FTSE100/Fortune 500 corporate law departments and UK top 50/US top 100 law firms.
  • Work with leadership teams in legal departments and law firms to originate and lead change projects (up to 3 client projects typically at any one time).
  • Use analytics outputs to help shape future change agendas.
  •  Be overall responsible for implementing solutions to improve department and firm operations and improve ROI.
  • Originate your own consulting sales and sell-on of services as well as support the sales team more broadly and help to support the growth of Elevate's Consulting practice.
  • Work as an ambassador for the company at all times.
  • Speak at events and write articles to establish yourself as a thought leader.
  • Over time, manage a team of up to 10 consultants in your region.

Skills for Success:

  •  Strong communicator, personable and collaborative.
  • Comfortable working autonomously often in highly ambiguous environments but knows when to escalate.
  • Team player and natural networker.
  • Reliable, meets deadlines and anticipates problems.
  • Takes personal ownership of self-improvement.

Technical Skills:

  • Exceptional Excel and Microsoft Office skills.
  • Process mapping training.
  • Project management training.
  • Experience with common law firm technologies a plus.

Experience:

  • 10+ years in a strategic process improvement role.
  • Prior consulting experience with a major consulting firm or in-house equivalent change experience in a demanding corporate environment.
  • Have autonomously led project delivery and project teams.
  • Large law department or law firm experience a plus. 
  • Ideally will have working knowledge of core legal practice areas within a law firm/ legal department.
  • Process re-engineering experience.
  • Business case development experience.
  • Managed a team of consultants or internal change teams, ensuring high utilisation and successful client outcomes.

Qualifications:

  • Bachelor's degree required.
  • MBAs or formal legal training preferred but not essential.
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