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NOC IT Specialist

Elevate is recruiting a NOC IT Specialist, who will ensure sound delivery of technical services to our customer’s internal teams remotely on customer sites. You will provide a mixture of preventative support, project delivery and integration activity around Cisco networks to a Windows Server environment, Citrix XenApp, VMWare and more. You will be looked upon as a subject matter expert and will be expected to advocate fellow team members on making reliable technical decisions around supporting and deploying a complex environment that runs business-critical systems.

We need a professional with:

  • Deep passionate about technology and keeping the systems and your knowledge updated
  • Eagerness to work in a fast-paced dynamic environment for a quickly growing company
  • One who is looking for high visibility and unlimited growth potential
  • Willing to learn and work on additional technologies and platforms
  • Strong administrative skills and a penchant for technology

Specifically, this role will involve to:

  • Maintain and monitor all network, server, applications, security and computer systems to meet the organization's current and future requirements
  • Be responsible for management, maintenance and architecture of network devices, storage, virtualised environment, servers and productivity tools
  • Monitor systems and identify performance issues proactively
  • Work within strict time frames and escalate incidents within defined timeframes
  • Test all changes to networks and hardware
  • Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
  • Work with various vendors and service providers to ensure a productive environment
  • Resolve issues and prepare status reviews and reports
  • Maintain the necessary project plans and documentation of all system builds and modifications
  • Interact and coordinate with users, vendors and suppliers

Essential experience and skills:

  • 4+ years of experience in Enterprise data networks, hardware, software and telecommunications
  • Experience in Incident Management/Change Management/Problem Management Process.
  • Strong working experience of Cisco IOS, IOS XE and NX-OS
  • Should be a Technical Expert for Routing and Switching
  • Worked in a complex environment in Tele/Data communications environment
  • Good working knowledge of WAN Protocols, Routing Protocols BGP/OSPF/EIGRP, MPLS, Quality of Service
  • Good working knowledge of IOS upgrades, Stacks, VLANs(Layer2/3), STP, and Bridging
  • Good experience with Network Firewalls (Cisco ASA/ Palo Alto)
  • In-depth understanding of Juniper network equipment, would be a plus
  • Experience on F5 Load balances would be a plus
  • Experience in Windows server, VMware vSphere, Citrix Xen App and NetScaler is an add-on
  • Knowledge on Active Directory, DNS, DHCP, WSUS, SCCM would be a plus

Technical skills:

  • Cisco 3750/3850/4500/6500 and Nexus switches
  • Cisco ISRs/ ASRs Collaboration and voice networks
  • Juniper network devices and JUNOS Multi-Vendor firewall experience: Cisco, Palo Alto, Checkpoint Virtualization (VMWare vSphere, Citrix)
  • Knowledge of Microsoft Active Directory, Window server 2012 and 2016
  • Knowledge of ITIL and industry best practices

Qualifications:

  • B.E./B.Tech or equivalent experience
  • M.E./M.Tech./M.S degree in Computer Science and Electronics or related field from a reputed institute
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