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Functional Consultant

Elevate is recruiting Functional Consultant(s) to work closely with our Customer’s product implementations for enterprise across industries in accordance to the Customer’s ICM implementation methodology, within the bounds of agreed scope, schedule, and effort.

We need a professional who:

  • Drives execution of ICERTIS product implementations or CRM/ERP implementations for enterprise customers across industries in accordance with ICERTIS implementation or Agile methodology, within the bounds of agreed scope, schedule, and effort
  • Conceptualizes and formulates best of breed solutions in close collaboration with the business that effectively address key implementation objectives
  • Owns system configuration and deployment activities across multiple engagements
  • Contributes towards internal consulting capability building within the Professional Services group
  • Contributes to ICERTIS or CRM/ERP product roadmap through active feedback from customers and implementation experience
  • Is responsible for attending client calls and ensuring timely responses to open items as well as providing regular updates

Specifically, this role will involve:

  • Implementing full life cycle enterprise application implementations as a functional consultant - responsible for requirements gathering, functional design, and system configuration
  • Analyzing and actively managing the development schedules, sprint planning, & release cycles in an Agile development environment
  • Translating business requirements into technical system requirements and functional specifications
  • Creating business requirement documentation(BRD) or function requirement documentation (FRD) or document of understanding (DoU), user stories, Task creation based on user stories, resource allocation, implementation plan, Gap analysis, release notes, change management documentation and related documentation
  • Coordinating for resolution/development of code-level changes with developers and all stakeholders
  • Being responsible for attending client calls and ensuring timely responses to open items as well as providing regular updates


  • Understanding of Enterprise Application on information flows through various IT systems for large organizations
  • Preferably hands-on experience in Front – end system configurations of CRMs
  • Function testing of the implementation of front – end configurations
  • Exposure to client communication, preferably international clients
  • Fluent in communication (English) – written and verbal as well as keen listening skills
  • Comfortable working in teams as well as independently
  • Ability to coordinate between cross-functional teams
  • Implementation experience in Contract Management/Supply Chain applications would be an advantage


  • Any Graduate from a reputed institute
  • Having an MBA in a related field will be a distinct advantage


Elevate is the law company. We provide consulting, technology and services to law departments and law firms. Our global team of lawyers, engineers, consultants, and business experts improve efficiency, quality, and outcomes for customers worldwide. Elevate’s achievements and distinctions include:

  • Ranked in the Inc. 5000 list of Fastest-Growing Private Companies two years in a row
  • Ranked as a top Global Services Provider by Chambers & Partners three years in a row
  • Lead Partner of the FT Innovative Lawyers Awards


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